What to do in case of a postal address change?

At any time, you can view your personal data on your Circle K Diplomatic client area (see login).If...

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How can I use the Diplomatic Tax-Free Fleet Card at payment terminals in Belgium?

How can I use the Diplomatic Tax-Free Fleet Card at payment terminals in Belgium?Insert your card in...

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How much does the Circle K VAT-Free Diplomatic Fleet Card cost?

The Circle K VAT-Free Diplomatic Fleet Card is free. With Circle K, you only pay for your consu...

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A question about my invoice?

Each client automatically receives an invoice by email.Circle K invoices are already exempt from val...

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Where will my Tax-Free Diplomatic Fleet Card be delivered?

For security reasons, all postal mail and fuel cards will be delivered to the headquarters of your m...

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General Data Protection Regulation - GDPR ?

The General Data Protection Regulation is the well-known European legislation regarding the processi...

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Can I view/modify my personal data?

At any time, you can view your personal data on your Circle K Diplomatic client area (see login).If...

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What to do in case of refusal of my tax-free diplomatic card application?

Each card application is automatically verified by the Belgian administration via your protocol numb...

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What to do when I change roles in Belgium?

If you change roles within your official institution, your protocol number does not change. Your Tax...

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What to do in case of a change of BIC/IBAN bank account?

As an individual, it is important to contact the Circle K Diplomatic customer service in case you ch...

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Forgot my email address?

If you forget your email address to log into the Diplomatic client area, please contact the Circle K...

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How can I contact the Circle K Diplomatic customer service?

The Circle K Diplomatic teams are at your service during working hours and days, Monday to Friday, 0...

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What is a protocol number? Where can I find my protocol number?

If you have a Belgian diplomatic identity card issued by the Protocol Directorate - Federal Public S...

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Am I eligible for the Tax-Free Diplomatic Fleet Card?

The Tax-Free Diplomatic Fleet Card is strictly reserved for individuals and legal entities benefitin...

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How is billing handled?

Each client automatically receives an invoice by email.Circle K invoices are already exempt from val...

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How can I obtain the Tax-Free Diplomatic Fleet Card? (first order)

Reminder: the Tax-Free Diplomatic Fleet Card is strictly reserved for individuals and legal entities...

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Forgot my password to log into the client area?

On the Diplomatic client login page, you can change your password by clicking on "forgot password".(...

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How can I reorder Tax-Free Diplomatic Fleet Cards? (existing customer)

To do this, log into your client area. Adding additional tax-free Diplomatic Fleet Cards to you...

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What to do at the end of a mission in Belgium?

When you leave Belgium or your mission ends, we receive a notification from the Protocol Directorate...

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