FAQ

How can I contact the Circle K Diplomatic team?
The Diplomatic Cards team is at your service 09h00-17h00 during business days:Either via the online contact form
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How to send the 136f form to Circle K Belgium?
The 136F form cannot be photocopied, reprinted, faxed, scanned, e-mailed or otherwise reproduced.Only the original hard copy/version of
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What is the tax-free quotas for diplomatic purchases?
The duty/tax-free quotas for diplomatic purchases is in practice a tax-free fuel allowance granted for each calendar year, free
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How to renew my 136 f form? (already customer)
On your Circle K ACCOUNT (cf. LOGIN), create a new 136F declaration using information related to your vehicle’s fuel
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What should I do when I forget the pin code of my Diplomatic Fleet Card?
The pin code that is sent to you is the code that you have chosen while generating the 136F form
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Can I use the Diplomatic Fleet Card outside of belgium?
The 136F form is limited to the kingdom of Belgium, as requested by the Kingdom of Belgium Foreign Affairs, Foreign
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Are CD number plates mandatory?
The answer to this question is negative. the rule is: you must be the owner of the vehicle that must
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I have number plate registered in another country!
I have number plates registered in another country, which is not belgium, can i benefit from the Diplomatic fleet card?
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How does the Diplomatic Fleet Card work?
The Diplomatic Fleet Card allows to collect fuel purchases within the ± 536 petrol stations and to generate an invoice for said
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How to use the Diplomatic Fleet Card?
Just insert your DIPLOMATIC FLEET CARD into the ‘external’ terminal placed near the petrol pumps and follow the instructions on
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How will i be invoiced?
Every customer will automatically get an invoice by e-mail.The invoices of Circle K are already exempt from Value Added
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What should i do when my Diplomatic Fleet Card is lost or stolen?
When one of your Diplomatic Fleet Card is lost or stolen, you must block it immediately by calling:Circle K&
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Forgotten e-mail address?
Have you forgotten your e-mail address?If so, please contact the Diplomatic Card team: The Diplomatic Cards team is at
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Where will my Diplomatic Fleet Card be delivered?
For security reasons, all postal mail and fuel cards will be delivered at the headquarters of your diplomatic mission in
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Can I check/modify my personal data?
At any time, you can monitor your personal data on your Circle K Diplomatic Account (see LOGIN).Should any personal
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Delivery time of the Diplomatic Fleet Card?
After endorsement of your 136 f declaration by the belgian general administration of customs and excise, and only after that, we
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Am I eligible for the Diplomatic Fleet Card?
The Diplomatic Fleet Card is reserved exclusively for natural persons and legal persons who are eligible for the exemption from
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What is the protocol dossier/file? where to find it?
Your personal/private protocol dossier/file number is mentioned in the backside of your belgian id-card issued by the protocol
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What should I do when leaving belgium?
The customer undertakes to inform Circle K prior his/her diplomatic mission term in Belgium comes to an end by
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Co-sign or countersignature of your 136f form?
The head of mission or his/her authorized representative must always co-sign the 136f declaration both for the private/personal
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Is a direct debit mandate mandatory?
The SEPA direct debit mandate is mandatory for individual customers using the Diplomatic fleet card for their ‘private/personal use’
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Which price will I pay for the Diplomatic Fleet Card ?
Diplomatic Fleet Card offers you the most competitive tax-free fuel price on the belgian market for diesel and petrol 95/98.this
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How many Circle K Diplomatic Fleet Card can I order?
For private/personal use, a diplomat or an administrative and technical staff members of diplomatic missions may request maximum two
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To which tax-free fuel can I apply with a 136f form?
By means of a 136 F only the vehicle-related products belonging to the requester may be included in a 136F form.
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What to do when I switch of IBAN account?
You will find a new direct debit form on your Circle K diplomatic account. To do so, please access your
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What is the year tax-free fuel quota/allowance?
The rules in this regard vary by country, reciprocity rules, agreements, bilateral relations, and so on between belgium and third
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What should I do when my Diplomatic Fleet Card is not working?
Should your Diplomatic Fleet Card not be working, please make a picture of the error message at the terminal. Send
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Forgotten password?
Have you forgotten your password?First, click on the ‘LOGIN’ button.Then, select the option 'FORGOTTEN PASSWORD' and enter the
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Should I register my car in belgium?
The answer to this question is positive. Indeed, and despite the european directives, you must be the owner of the
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Do I have to pay a fee when using the Diplomatic Fleet Card?
DIPLOMATIC FLEET CARDS are free of charge. DIPLOMATIC FLEET CARDS offers you the most competitive tax-free fuel price on the
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How much costs a Diplomatic Fleet Card?
The Diplomatic Fleet Cards are free of charge.Diplomatic Fleet Cards offers you the most competitive tax-free fuel price on
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How can I obtain the Diplomatic Fleet Card? (new customer/not customer yet)
As a reminder, the Diplomatic Fleet Card is reserved exclusively for natural persons and legal persons who are eligible for
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GDPR?
For any questions related to GDPR, please read the Circle K Belgium Personal Data Protection Policy Charter (see specific page:
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What should I do when switching positions within my diplomatic mission?
When you are switching positions in Belgium within your diplomatic Mission, the Belgian Protocol Directorate will send you a new
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The stamp/seal of your diplomatic mission?
Every single 136f declaration must be stamped with the official stamp/seal of your diplomatic mission, which will be controlled
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How can I obtain the Diplomatic Fleet Card? (already customer)
To get a DIPLOMATIC FLEET CARD, please provide Cicrcle K Diplomatic Services a new 136F declaration.On your Customer Account,
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What is the minimum volume of a 136f form/declaration ?
The minimum volume of a 136f declaration is 1000 liters per 136f declaration.